Question 1

How often should I have my windows professionally cleaned?

Accepted Answer

For residential properties we recommend every 4–8 weeks to keep glass, frames and sills consistently clean. Commercial premises usually benefit from monthly visits, although high-traffic shopfronts may want fortnightly service.

Question 2

Can you reach high-rise or hard-to-access windows?

Accepted Answer

Yes. We use the latest pole-fed Reach & Wash systems with pure water, reaching previously inaccessible windows up to 80 feet high (6+ floors) safely from the ground. Our technicians are also CSCS, IPAF and IRATA qualified for working at height when required.

Question 3

Do you work all year round, even in winter?

Accepted Answer

Yes. Our Reach & Wash vans are fitted with heated water tanks so we operate throughout the Edinburgh winter without compromising results.

Question 4

How often should exterior cleaning be scheduled?

Accepted Answer

We recommend at least once a year for most exteriors. Properties exposed to heavy weather, trees or coastal salt may need more frequent SoftWash treatment to keep biomass and bio-staining under control.

Question 5

How long does driveway cleaning take?

Accepted Answer

Most domestic driveways are completed in a single visit. The exact time depends on the size, surface and condition — we provide a clear timeframe with your fixed-price quote.

Question 6

How often should a tenement stairwell be cleaned?

Accepted Answer

High-traffic commercial stairwells often benefit from weekly cleaning, while residential closes typically work well on bi-weekly or monthly schedules. We help you set the right frequency for your property and budget.

Question 7

Why is gutter cleaning important?

Accepted Answer

Blocked gutters cause damp, leaks and structural damage. Regular vacuum gutter clearance prevents costly repairs, keeps water flowing away from the building, and protects fascias and brickwork.

Question 8

Are your cleaning products safe and eco-friendly?

Accepted Answer

Yes. We use eco-friendly, low-impact products and pure water wherever possible — safe for your family, pets and the local environment.

Question 9

Are you fully insured?

Accepted Answer

Yes. We carry comprehensive contractors and Public Liability Insurance of £5m for all staff, premises and our fleet of vehicles, and we hold a full waste-disposal licence.

Question 10

Are your staff vetted?

Accepted Answer

All Any Level cleaning staff are uniformed and wear photo ID. Our employees are trained professionals who undergo full background checks and ongoing training assessment.

Question 11

Do you serve both residential and commercial customers?

Accepted Answer

Yes. We service homes and businesses across Edinburgh, the Lothians and Fife — from single homes to multi-site commercial contracts.

Question 12

How quickly can you provide a quote?

Accepted Answer

Most quotes are issued the same working day after we receive your enquiry. Larger commercial sites may require a short site visit before we send a fixed-price proposal.

Question 13

Do you offer regular service contracts?

Accepted Answer

Yes — we offer 4-weekly, 8-weekly and bespoke contract schedules for homes and businesses, including out-of-hours commercial cleaning.

Question 14

How can I pay?

Accepted Answer

We use modern invoicing and online payment software so you can settle bills using a debit or credit card online — quick and hassle-free.

All You Need To Know